Speaker Spotlight: Professor Gary Mortimer

Speaker Spotlight: Professor Gary Mortimer

Retailers, the next shift in shopper behaviour is already underway.

At Retail Show Australia 2026, Professor Gary Mortimer will deliver a keynote session titled “Looking Ahead: Six Consumer Trends Predicted to Impact Retail.”

A Professor of Marketing and Consumer Behaviour at QUT, Gary is one of Australia’s leading voices on retail, consumer behaviour, and the forces shaping how people shop. 

His keynote will examine the key shifts retailers across Australia and New Zealand need to watch closely, from value-led spending and AI-shaped discovery to frictionless convenience, practical sustainability, evolving loyalty, and more personalised retail experiences.

Designed for retailers navigating a rapidly changing market, this session will help attendees understand what customers will expect next, identify the trends most likely to influence store and digital performance, and make sharper decisions across experience, technology, loyalty, and growth.

Join Retail Show Australia 2026 to hear from Professor Gary Mortimer and discover how changing shopper behaviour can be turned into commercial advantage.

Melbourne Convention & Exhibition Centre

22–24 September 2026